iboss is excited to announce that it has been recognized as a Customers’ Choice for the North America segment in the 2021 Gartner Peer Insights ‘Voice of the Customer’: Secure Web Gateways. This distinction is a huge honor, as it is based entirely on reviews and feedback from customers.
To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. As of April 2021, iboss had an overall rating of 4.7 rating (out of 5) each for product capabilities, sales experience, deployment experience, and support, with 90 percent of customers willing to recommend the iboss Cloud Platform.
Here are some excerpts from customers that contributed to the distinction:
- “Easy to use and manage, specifically for complex networks” – Information Security Sr. Manager, Retail Industry, $3B-10B USD firm size
- “A true cloud first option in the proxy world that has a great level of detail when it comes to monitoring down to google search results. This has given a greater view into the use of end-user computing inside and outside of working hours.” – CTO, Retail Industry, $250M-500M USD firm size
- “Using iboss has been a breeze for us and our customers. We were evaluating a number of products and iboss came on top in our comparison. We have been using it for more than a year now and have nothing but praise for the product and the team that implemented and supports it. Recommended” – Head of Engineering, Services Industry, <$50M USD firm size
- “iboss has enabled our organization to meet necessary standards and enforce compliance. Also being able to secure our environment entirely on the cloud is a plus.” – IT Network Technician, Healthcare Industry, <$50M USD firm size
Everyone at iboss is deeply proud to be honored as a 2021 Customers’ Choice for the North American segment for Secure Web Gateways. Customer feedback plays a huge role in our platform roadmap, and we strive to provide organizations with the fastest and most secure connectivity to any cloud application on any device, from anywhere.
Now more than ever, it’s apparent that on-prem legacy appliances were never designed to support a dispersed workforce. With remote or hybrid work environments here to stay, organizations who have migrated to the cloud have been better positioned.
The iboss SASE cloud platform is built on a patented, containerized cloud architecture that enables users to connect quickly and securely to any cloud destination, from anywhere. This reduces the need for and dependency on VPNs to provide secure connectivity, which is typically a bottleneck for users needing to access cloud applications. iboss also eliminates the need for traditional network security appliances, allowing organizations to secure network traffic from anywhere to protect against malware and data loss.
To learn more about this distinction, or to read the reviews written about the iboss Cloud Platform, please see the Secure Web Gateways page on Gartner Peer Insights.
To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!
If you have an iboss story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.
Read iboss’s full press release here.
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Secure Web Gateways, Peer Contributors, June 10, 2021
The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
