Accessing customer data is an essential part of the customer service experience. However, when Call Center agents access sensitive customer data, it increases the risk of a breach or data loss. The same goes for contractors or third parties accessing sensitive company-owned resources. This risk is where iboss Zero Trust SSE provides Browser Isolation to secure the customer, company, and employee from any breach. The traditional Virtual Desktop Infrastructure (VDI) solution can be expensive and involves multi-layered agent installs. iboss Browser Isolation offers a secure replacement for VDI that provides employees, contractors, and third parties with access to enterprise cloud applications without using agents. Let’s look at how iboss Browser Isolation works and why it’s the perfect VDI replacement for your organization.
How Browser Isolation Works
iboss Browser Isolation streams the protected content as pixels to the user’s browser, isolating the data from the device to the resource. This isolation safeguards sensitive data and prevents unauthorized downloads by users on unmanaged or risky devices. The session is completely isolated from other applications or websites that may be open in the browser, making it impossible to move data from an application to an untrusted location or device. This isolated session ensures that only authenticated users on compliant devices can access sensitive information while preventing any malicious activity, such as data leakage or insider threats.
Advantages of iboss Browser Isolation over VDI
Browser isolation eliminates unnecessary agent installs and infrastructure required for traditional VDI solutions, saving time and money. It also provides secure access for remote users in just a few clicks without compromising the user experience or performance of applications. iboss Browser Isolation offers granular control over user access with features such as authentication enforcement, SSL Decryption, DLP, and malware prevention, which are not available with traditional VDI solutions.
Eliminate Data Center Footprint
By utilizing iboss Zero Trust SSE’s Browser Isolation technology for your organization’s end users, contractors, and third-party vendors, you can eliminate or reduce your data center footprint, significantly lower operating costs, and reduce management overhead. As a result, you can save money on hardware purchases and staffing that other solutions require, including their complex configurations and more resources to get them up and running correctly.
Organizations can also take advantage of automatic updates that occur in real-time without interruption, ensuring users always have secure access to the application without needing a VPN, any IT intervention, installation of agents, or any complex configuration. With these features combined, organizations no longer worry about costly VDI investments or IT maintenance fees when providing remote access to company-owned resources.
As organizations continue to rely heavily on call centers, a remote workforce, and BYOD policies become more popular, businesses must provide secure access to critical resources with minimal disruption or cost. Traditional VDI solutions can be complex and expensive, sacrificing application user experience and performance. iboss Browser Isolation is a secure alternative that provides access without requiring intrusive agent installs while offering granular control over user access for added security measures against data leakage or insider threats. By replacing your existing VDI solution with iboss Browser Isolation, you can ensure fast and secure application access for all your users on any device, making it the perfect VDI replacement for your organization’s needs.
Learn more about iboss Browser Isolation here.