The most advanced cloud-based Internet and web gateway platform. Period.

Migrate from traditional secure web gateway appliances to the iboss Web Gateway Cloud. Seamlessly and consistently apply compliance policies, malware defense, and data loss prevention across your distributed organization.

iboss Technical Support

Our support center is staffed by a global team of experienced support engineers committed to helping you take full advantage of your iboss Distributed Gateway PlatformTM deployment. We offer concierge-level support that ensures a speedy response to all requests and elevation of your issue when necessary, so that problems are resolved quickly and efficiently.


Technical Support Center

For general support questions, please visit our convenient online Technical Support Center. When you visit and register, you have access to services enabling you to submit a Support Ticket, browse the Knowledgebase, or try the iboss Troubleshooter, where you can get answers to many common questions.

Tech Support Center


Advanced Support Options

All iboss deployments include our unmatched 12-hour Standard Support at no additional charge. Customers also have the option to purchase Mission Critical Support for even more coverage, including shortened SLAs and dedicated Technical Account Engineers. Download this data sheet to learn more.

Learn More


Phone and Email Support

For questions that require a more personalized service, our support engineers are on-hand to take your calls and see that your issues are addressed quickly.

North America:
858-568-7051 X3


+44 (0) 203 7908289

+52 (55) 41696270