Performance

    Digital Experience Management Add-On

    Boosts user productivity by identifying and resolving connectivity issues

    Overview

    Business-critical applications have moved to the cloud, and slow connections can severely impact end-user productivity. The iboss Digital Experience Management Add-On provides insight into the end-user experience while interacting with business-critical SaaS applications.

    Key Benefits and Capabilities

    Productivity Enhancement

    Boosts user productivity by identifying and resolving connectivity issues before they impact workforce effectiveness.

    Proactive IT Support

    Enables proactive IT support through comprehensive visibility into user connectivity and application performance.

    Performance Optimization

    Assures optimum performance of critical SaaS applications with real-time insights for swift resolution.

    Key Use Cases

    SaaS Application Monitoring

    Provides dashboards showing response times and latency between users and applications such as Microsoft O365.

    User Performance Analytics

    Provides latency and response times by application, user, and device with detailed performance metrics.

    Outlier Detection

    Display user and device outliers experiencing slower connections relative to their peers for proactive support.

    Helpdesk Call Reduction

    Reduces helpdesk calls by proactively resolving connectivity and performance issues before users are affected.

    Key Features

    Real-time application response time monitoring
    User and device performance analytics
    Connection outlier identification
    Proactive performance issue resolution
    Comprehensive SaaS application insights
    Strategic decision-making with performance data

    Supported Platforms & Systems

    iboss Zero Trust SSE cloud security platform
    Business-critical SaaS applications integration
    Real-time performance dashboards and analytics

    Ready to Get Started?

    Learn more about how Digital Experience Management Add-On can transform your security infrastructure.