Product Brief

    iboss Digital Experience Management Add-On Product Brief

    See every user's experience with SaaS and fix it before they call. End-to-end latency metrics, device health telemetry, and an AI-scored User Experience Score pulled from every iboss Zero Trust SASE session already in flight.

    What You'll Learn

    • Proactive IT support — spot slow or degraded users before they call
    • Fewer helpdesk tickets — fix connection issues at the source
    • SaaS performance assurance — prove whether app, network, or device is at fault
    • Device health visibility — CPU, memory, disk, Wi-Fi, and bandwidth
    • AI User Experience Score — 0 to 100 with reasons and recommendations
    • Exportable PDF reports — ready for leadership and auditors
    • Five-view dashboard — Users, Resources, Countries, Assets, Device Health
    • Nothing to deploy — every Zero Trust SASE session is already measured

    Who This Is For

    CIOs, IT Directors, Service Desk Managers, SaaS owners, and Network and Endpoint teams responsible for user productivity, SaaS performance, and reducing helpdesk volume across remote and hybrid workforces.

    iboss Digital Experience Management turns the session telemetry iboss already captures into dashboards by user, resource, country, asset, and device health. Cloud Connector agents add CPU, memory, disk, Wi-Fi, and bandwidth. AI Insights produces a 0-100 User Experience Score with reasons, recommendations, and an exportable PDF report — so IT spots slow SaaS users, isolates network vs app vs device issues, and fixes problems before tickets are filed.

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    Why Choose iboss?

    iboss is the AI-powered SASE platform that ingests deep signals across endpoint, network, and content to surface actionable insights for security, networking, and executive teams.