
Mitie switches to iboss for fast and secure connections to cloud applications for users regardless of location
See how Mitie successfully migrated 8,500 endpoints to iboss in days
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Mitie Enterprise Security Transformation Case Study
Download the complete case study to learn how Mitie migrated 8,500+ endpoints across 300+ locations with iboss.
Key Statistics
Overview
With a portfolio that includes a range of specialist services including Engineering, Security, Cleaning, Custody Support and Energy and Property Consultancy, Mitie is the UK's leading facilities management and professional services company. It is also pioneering the Connected Workspace; a modern, integrated approach using smart analytics to provide insight and drive efficiencies to create outstanding work environments for customers. As an industry leader, Mitie has the expertise needed to provide comprehensive, end-to-end solutions that consolidate multiple business operations. Mitie is headquartered in London, at the 'Shard,' the tallest building in Western Europe.
Mitie's Challenge
As a part of a recent company-wide initiative to streamline operations, improve controls while reducing operating costs, Mitie is shifting much of its IT infrastructure to the cloud. But to maintain its diverse service offerings, Mitie continues to integrate and support a variety of applications and platforms. With numerous office locations and many operations taking place at remote sites, Mitie must provide its staff with safe and secure Internet access from any location, whether onsite or off-premise.
Peter Woodsford, who heads Mitie's Network and Infrastructure team, reached out to iboss after his team faced challenges with their existing solution. They regularly struggled with slow load times and found that the platform lacked visibility into cloud connectivity and diagnostics needed to determine a root cause. As a large enterprise, Mitie needs a robust, flexible, and affordable security solution that can provide over 8,500 users with policy enforcement, malware protection, and data loss prevention (DLP). That's why they switched to iboss.
Mitie's iboss Solution
When Mitie was ready to begin the deployment, a new iboss cloud account was quickly generated for them. Because the cloud architecture is based on containerization, it enables elastic scaling to support unlimited bandwidth while maintaining low latency. To extend secure Internet access to their thousands of endpoints, Mitie deployed the iboss cloud Connector. The Cloud Connector ensures that users receive the same security and filtering policies regardless of their location, even when they are offsite.
For redundancy, network tunnels were configured between main office locations and Mitie's cloud gateways account. The iboss cloud has the versatility to accommodate a variety of connection types. Thanks to its native integration with the Microsoft Cloud App Security (MCAS), traffic is now optimized between Microsoft and the iboss cloud. This reduces the load on site-to-site network links, minimizes the number of network hops, and provides Mitie's users with a faster and more efficient Office 365 experience. The iboss cloud extends across all of Microsoft Azure for maximum global reach and coverage.
iboss offered Mitie a fast and reliable security solution which was implemented in a matter of weeks. The support team offer a personalised service and are always on hand to offer advice and guidance.
Key Results for Mitie
- Successfully migrated 8,500 endpoints to iboss in under three weeks
- Performance gains were immediate and significant with higher throughput
- Latency reduced by more efficient, containerized architecture
- 100% dedicated IP addresses for seamless third-party integration
- Direct real-time log streaming to SIEM services
Highlights
- Successfully migrated 8,500 endpoints to iboss in under three weeks with immediate performance gains
- Achieved significant jump in average throughput and reduced latency through containerized cloud architecture
- Seamless integration with Microsoft Cloud App Security (MCAS) optimizing Office 365 experience across Azure
- 100% dedicated IP addresses ensuring users always appear to access Internet from within Mitie's network
- Direct real-time log streaming to SIEM services without requiring dedicated virtual appliances
- Enterprise-class policy system with complex policy definitions, inheritance and layers for large-scale management
- Comprehensive malware protection using optimized combination of multiple malware engines and threat feeds